The Country Comes Together :: essays research papers

The Country Comes Together   Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"Yesterday, December 7, 1941-a date that will live in infamy-   Ã‚  Ã‚  Ã‚  Ã‚   the United States of America was suddenly and deliberately   Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚   attacked by naval and air forces of the Empire of Japan.†   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  When the United States was attacked by the Japanese on December 7, 1941 we were a third rate military power. By the end of the war in 1945 we were producing more weapons and firepower than the rest of the world put together. The American people realized that in order to defeat our enemies and win this war it was necessary to work together toward this goal. It took a tremendous exercise of American will and power to turn the tide, a national mobilization such as this country had never seen before, and may never see again. Fueling this was raw revenge, retribution for the humiliating defeat at Pearl Harbor. Pearl Harbor might be the greatest American victory of the war. It awoke a sleeping giant. Sixteen million Americans served in the armed forces in the war. Many jobs opened up for women. Women made airplanes, bombs, and ships, and performed secret administrative work on the atomic bomb project. Women joined the WACS and the WAVES, auxiliary forces of the Army and Navy. Theyalso served with the Women Air Force Service Pilots, known as the WASPS. The war also lured black people by the millions from cotton fields in the south to northern industrial centers. For the United States World War II lasted more than four years. By the time the Japanese signed the surrender documents on September 2, 1945 the people of the United States had been working together and suffering together for a very long time. For some Americans, wartime prosperity, coming on the heels of the Great Depression was an absolute miracle.

The Role of Genes in the Development of Behavior Essay -- human behavi

The Role of Genes in the Development of Behavior The debate concerning the influence of genes on human behavior has been on-going for centuries. The nature vs. nurture (or heredity Vs. environment) debates are one of the longest running, and most controversial, both inside and outside psychology. It is concerned with some of the most fundamental questions a human being could ask, such as 'Why are we they way we are?' and 'why do we develop as we do?' Historically this debate has been fought from extreme perspectives, arguing that it is either nature (an individuals heredity genetic make up), or nurture (the environmental influences upon an individual) that determine a person's behavior. However in modern psychology is has generally been accepted that these are impossible positions to take. It is neither true to say that development is caused either by genetic factors or by environmental ones, but instead a constant interaction between the two. This topic is generally researched by examining individual's intelligence, for example, by comparing the results of tests on both monozygotic (MZ) and Dizygotic twins, brought up in shared and non-shared environments. Most researchers now agree that both heredity and environment contribute to intelligence, heredity and environment interact in various ways and that extremely poor, as well as enriched environment can interfere with the realization of a person's intelligence, regardless of his or her heredity. Although there are many problems in investigating this topic, these basic assumptions suggest that genes infact do play a very significant role in the development of behavior. The questio... ... --------------------------------------------------------------------- [1] Source 1: Hardy, M., and Heyes, S. (1996) pg232 [2] Source 2: Dobson, C, B., Hardy, M., etc (1981) pg 217 [3] Source 3: Gross,r., McIlveen,R., Coolican, H., Clamp, A., and Russell, J., (2000) pg 640 [4] Source 2: Dobson, C., Hardy, M., etc (1981) pg 219 [5] Source 2: Dobson, C., Hardy, M., etc (1981) pg 219 [6] Source 1: Hardy, M., Heyes, S., (1996) pg 237 [7] Source 1: Hardy, M., Heyes, S., (1996) pg 237 [8] Source 2: Dobson, C, B., Hardy, M., etc (1981) pg 220 [9] Source 4: Gross, R., (2003) pgs 600 - 601 [10] Source 4: Gross, R., (2003) pg 603 [11] Source 4: Gross, R., (2003) pg 603 [12] Source 4: Gross, R., (2003) pg 603 [13] Source 4: Gross R., (2003) pg 603 [14] Source 5: Heyes, N., (2000) pg 18

Introduction to the Economic and Management Environment

INMALL-N/301/3/2004 FACULTY OF ECONOMIC AND MANAGEMENT SCIENCES Introduction to the Economic and Management environment Module 1 (INM101-3) and Module 2 (INM102-4) ? ? ? ? ( INMALL-N: TUTORIAL LETTER 301/2004 GENERAL INFORMATION 2 TABLE OF CONTENTS INMALL-N/301 PAGE 1. Student number 3 2. Tutorial material 3 3. Inventory letter 4 4. Tutorial letters 4 5. Queries and problems – what do I do? 4 6. Examination: 5 6. 1 Examination admission 5 6. 2 Examination date and centre 5 6. 3 Examination paper 5 7. Why assignments? 8. Assignment system 6 8. 1 The support/enrichment stream 6 8. 1. 1 Information: Self evaluation assignments 7 8. 2 The ordinary stream 7 8. 2. 1 Information: Multiple choice assignments 8 3 INMALL-N/301 Dear Student A big welcome to the Faculty of Economic and Management Sciences! You have registered for a unique course which gives you the opportunity to become acquainted with all the disciplines offered by the Faculty and combinations of them before deciding wha t direction you wish to follow in your studies.Five departments in the Faculty, namely Business Management, Industrial Psychology, Economics, Quantitative Management and Accounting, have joined forces to give you an idea of each one's field of study and to show you how the disciplines can complement one another in a management setup. So in one course you are exposed to various management aids which are used by the professions (eg accountants) as well as business enterprises. Most Unisa students start their university studies a relatively long time after leaving school. Along the way they often forget how to study.Studying in the right way is not something we do automatically – and so we considered it very important to include a section on study management (see Topic 1, in the study guide of INM101-3). This topic is presented by the Student Services Bureau. Besides an academic introduction to the core courses, we also concentrate on career management since you are embarking on the present study with a view to your future career. Topic 2 in the study guide of INM101-3 (Career Management) gives you an overview of the various phases in the process which culminates in making sensible career, course and subject choices.Career Management is therefore relevant for anyone beginning their studies in the Faculty, whether or not you have decided on a career. It is, however, more useful for those of you who are uncertain about your choice of career and we strongly recommend that you work through the study guide of INM101-3 very carefully. This tutorial letter is very important because it contains important general information. Please keep it in a safe place. We hope that you will find this course most useful! 1. Student number Every Unisa student receives a unique student number the first time he or she registers.You should have this student number with you AT ALL TIMES and should always mention it in any communication with the University. 2. Tutorial material The t utorial material for this course consists of: † The study guides Module 1(INM101-3): One Study Guide Module 2(INM102-4): One Study Guide † Tutorial Letter 301 – General information † Tutorial Letter 101 for INM101-3 – Assignment questions Tutorial Letter 101 for INM102-4 – Assignment questions † Tutorial letters which will be sent to you during the course of your studies with feedback on the assignments and other important information. INMALL-N/301 3. Inventory letter On registration you will have received, together with the available tutorial material, an inventory letter for the current academic year. This inventory letter lists only those items that are available on the day you register from the Despatch Department in Pretoria or the University's regional offices. Those of you who registered at a regional office will receive the rest of your tutorial material by registered post from Pretoria as it becomes available. Please check the tu torial material that you have received against the inventory letter.Unless the letter indicates otherwise (eg â€Å"out of stock†), you should have received all the items listed. If some of the items are missing, please immediately follow the instructions on the reverse side of the inventory letter. Please note! Use only the telephone number that appears on the inventory letter when you phone the Despatch Department to inquire about tutorial matter that you do not have. 4. Tutorial letters Tutorial letters are Unisa's principal means of communication and teaching. Please read ALL tutorial letters.The brochure Unisa: services and procedures explains the numbering of the different types of tutorial letters. 5. Queries and problems – what do I do? ; – Problem ( – Solution a. Course related queries about the contents of the study material / assignments Lecturers: Mrs Ria van Helden F(012) 429-8643 Mrs Jacoleen Vogel F(012) 429-8513 Mrs Suzette Ragadu F(012) 4 29-8609 Mr Adolph Rasengane F(012) 429-8650 b. Any other queries about the assignments Secretaries: Mrs Tersea Dalporto Mrs Helene Louw All other administrative queries e. g: Change of address nd/or exam centre Marks and credits for assignments etc. Write to: The Registrar (Academic) UNISA P O Box 392 Pretoria 0003 c. F (012) 429-4114 F(012) 429-8635 F(012) 429-8750 5 INMALL-N/301 Please remember! You may include more than one letter in an envelope, but please do not address the lecturers responsible for the course, another department, the Library and/or an administrative department all in the same letter! This will only cause delays. Write a separate letter to each and mark each clearly for the attention of the department in question.Do not include correspondence in an assignment envelope, and please never write to Unisa without clearly indicating your student number, subject and paper code at the top of your letter. WE ASSUME THAT YOU ARE FAMILIAR WITH THE FOLLOWING BROCHURES: (1) CALENDAR PART 2 and 3, 2004: GENERAL INFORMATION GENERAL REGULATIONS (2) UNISA: SERVICE AND PROCEDURES 2004 6. Examination 6. 1 † 6. 2 † 6. 3 Examination admission Due to the implementation of the new modular system, all students registered for modular courses will be granted automatic admission to the examinations in 2004.Examination date and examination centre Please see the Undergraduate Information Brochure of 2004 Examination paper In the examination you can expect questions similar to those set in the multiple choice assignments. The examination paper will consist ONLY of multiple choice questions. 7. Why assignments? ; We realise that it is difficult to have to rely entirely on distance education. You do not always have a lecturer right there to explain the learning material to you. You have to depend on yourself and need considerable self discipline.The way to an academic qualification is narrow and steep – Unisa's motto is not â€Å"Hope through hard wo rk† for nothing. There are, however, also advantages to studying in this way. You can earn while you study, and you can study at your own pace. And although we might be far from you, we are always available to give you guidance and support. Always bear this in mind. We know from experience and research that assignments are one of the most effective ways in which we can offer guidance and support to make you part of a meaningful learning experience.Although you do not have to submit assignments in order to earn credits for examination entry, we recommend that you do all the assignments. It will help you to work in a structured way throughout the academic semester and to achieve success. We should like to explain why assignments are so useful in the hope that it will inspire you to approach yours with enthusiasm. 6 INMALL-N/301 † They provide a study programme which, if you follow it carefully, will help you to work through all the tutorial material and still have enough t ime to revise for the examination. They are a reasonable periodic check of your knowledge. † Assignments help you to prepare for the examination. The examination paper will consist of similar questions to those in the multiple choice assignments. For this reason it is also a good idea for you to practice answering multiple choice questions on a mark reading sheet. † You have to obtain 50% in the examination to pass regardless of the marks you earned for your assignments. † Assignments are a good means of teaching. It is therefore to your advantage to do assignments.You not only acquire knowledge in the process but also learn from the feedback we give you on your assignments. ( Try to keep to your study programme – it will definitely be to your advantage! Academic ethics require that students submit their own original work. You are only cheating yourself if you copy other students' work or do an assignment haphazardly. 8. Assignment system In order to help yo u with the submission of assignments, we have designed a system that makes provision for two assignments in each module. One assignment is in the ordinary stream and the other one is in the support/enrichment stream.Each assignment has a due date. The due date is the date on which the assignment must be at Unisa and not the date on which you post it. Be sure to plan for possible delays in the post! 8. 1 The support/enrichment stream – Assignment 1 of INM101-3 and INM102-4 The assignment in this stream is made up of paragraph and essay type of questions and must be answered on the assignment writing pad. This stream has a double purpose. † Firstly it is exactly what the name indicates – an opportunity for enrichment. Here you have a chance to improve your reading and writing skills.As you will see in Topic 3 (Communication) in the only study guide for INM102-4, reading and writing skills are very important tools for anyone and not something one learns automaticall y – you have to acquire them. This enrichment stream serves to prepare you for the essay type assignments you can expect in later years of study. The assignment in this stream is an opportunity for enrichment. † Secondly, this assignment has been designed to develop your ability to evaluate your own work. This ability is a very important component of independent study. Although we shall not be marking this assignment, we shall read it.You should therefore make a copy of your assignment before posting it to Unisa. You will receive guidelines for this assignment (after the due date) to help you evaluate it yourself. 7 8. 1. 1 INMALL-N/301 Information: Self evaluation assignment This is assignment 1 of INM101-3 and INM102-4 in the support/enrichment stream. This assignment does not have an unique number for the computer. Very important! We shall not return the self evaluation assignment to you. Please make a copy of your assignment before posting it so that you can evaluat e it yourself using the guidelines for the solutions.Remember! † † † † † † † † † † † † Work carefully through the relevant tutorial material before tackling an assignment. Read the question carefully and underline the key words – this will help you with the interpretation. Think about the question! Plan your answer before beginning to write. To sketch a framework for your answer, you need to use headings and subheadings. Set out your opinions clearly. Write legibly and use full sentences. There is no excuse for an untidy and illegible assignment. Fill in your student number correctly on the assignment cover.Fill in the assignment number correctly on the assignment cover. You will receive a set of guidelines and solutions for all the assignments. You get no marks for assignments which you submit. Because the support stream option is so lenient, we will not grant extensions for assignments. 8. 2 The ordinar y stream – Assignment 2 of INM101-3 & INM102-4 The assignment in this stream is made up solely of multiple choice questions and must be answered on a mark reading sheet. Mark reading sheets are read into the computer immediately when they are received at Unisa and are marked by the computer on the due date.Unisa does not work according to a system of semester marks, and marks for assignments are not taken into account when the final examination marks are calculated. The percentages obtained for assignments indicate to you how well you have mastered the work. After the due date for each assignment all registered students will receive the solutions, or guidelines for solutions to, or a discussion of the assignment received. 8. 2. 1 Information: Multiple choice assignment This is assignment 2 of INM101-3 and INM102-4 in the ordinary stream. This assignment has an unique number for the computer.Very important! † † Work carefully through the relevant tutorial material before you tackle the assignment. Work out your answers on a separate piece of paper before you complete the mark reading sheet. 8 INMALL-N/301 Instructions on how to use mark reading sheets to answer multiple choice questions are contained in the 2004 â€Å"Unisa: Services and procedures†. Read these instructions CAREFULLY and follow them EXACTLY to avoid making mistakes. Remember! † † † † † † † † There is only one correct answer to each question. Only mark reading sheets may be used. Colour in the correct block with an HB pencil.Fill in your student number correctly. Fill in the assignment number correctly. Fill in the unique assignment number correctly. Every assignment which is marked by the computer is given a unique number. The number contains information on the course code and assignment number. When the computer reads the mark reading sheet with, say, the unique number 198415, it â€Å"knows† that it is Assignment 02 for INM101-3 in the first semester. Send only your mark reading sheet to the Assignment Division in the appropriate envelope. You do not have to complete an assignment cover.Make sure that you have enough mark reading sheets. Do not: † † † † † † † † Do not Do not Do not Do not Do not Do not Do not Do not make more than one mark per question tear or fold the mark reading sheet staple the mark reading sheet to another piece of paper colour outside the block colour in the blocks with a pen make corrections with Tipp-Ex submit answers on a written sheet of paper try to repair a torn mark reading sheet with sticky tape – use another one The assignment questions and due dates will be included in Tutorial letter 101 Good luck with your studies! Your INM101-3 / INM102-4 lecturers

Comic Outline

Shays Rebellion brought debates over the constitution. People were fighting about Shays Rebellion because they were unhappy. They were unhappy because they believed they were not getting the freedoms they deserved. Shays Rebellion got Its name after a guy named Daniel Shay. He was a farmer who refused to pay taxes on his land because he believed he should not have to. So, when they came to take it away he put up a fight.Daniel Shay rebelling gave others the guts to stick up for what they wanted as well. This was being discussed In the court because people started to voice their disagreements with The Articles of Confederation since Daniel Shay did. Block 2-After Shays Rebellion This block shows where the next convention took place. There was obviously a problem with the articles. Originally the meeting was to fix the articles, but instead they created something completely different. Block 3-Articles of Confederation The third block represents the constitutional convention and people arguing about whether or not the U.S government should be ran on The Articles of Confederation. It was written so that the united States had rules to abide by and to finally have some of their own law In order. The Articles had many problems with It though, With It congress has no right to tax, they also had no power to regulate foreign and interstate commerce, there was no national court system, and several others. Block 4- Virginia Plan The fourth block Is showing representatives of Virginia coming up and having a plan that they believe will solve a ma]orally of the Issues.The purpose of the Virginia Plan was to protect the large states' interests in the new government. Many smaller states disagreed with this. Block 5-Virginia Plan Problems This block represents the problems with the Virginia Plan. Obviously the main Issue which all the delegates could tell right away was the unfair advantage the larger states got. They had this idea that every state would only have two representa tives which was not in the smaller states favor again. Block 6- New Jersey Plan The sixth block has delegates coming up to the stand to speak on behalf of the reports of the New Jersey Plan.In this block It also shows how Connecticut also had a plan yet it was ignored and was not even acknowledged. That is showed by the delegate representing the Connecticut Plan with his hand up yet not being acknowledged. The NJ Plan was brought up after the Virginia Plan, it was a way for the smaller states represent themselves and to also make sure that they got the liberties that they needed. Under the NJ Plan Congress had the power of setting and collecting taxes which some looked as good and others viewed as a negative.Block 7- Problems with the NJ Plan This block continues with the NJ Plan being discussed but people now are beginning to bring up the good and bad points on it, bad Including each state having the same number of representatives. Meaning a small group would have the same number a s 1 OFF possible to pass laws some laws that not all the people would agree with. Block 8- The Great Compromise The eighth block shows The Great Compromise finally being adopted after a week and a half and tons of discussion on July 16th.The Great compromise was a ambition of the New Jersey Plan and the Virginia Plan featuring the fact that none of them had enough good things about them for it to be adopted by itself. It can also be known as The Connecticut Plan because while coming up with it Connecticut finally got a voice. Block 9- How Great compromise led to the constitution Well first off it had a big impact on all states. They all agreed that they should have two senators and that they should have an equal amount of representatives. Which was a plus that they finally agreed on that because in both plans they had different opinions on that topic.When it was passed it brought hope and spirit to the people of the U. S. That hope helped to lead the idea of the Constitution. Block 10-The â€Å"Real Revolution† After The Great Compromise being accepted finally it solved several issues and allowed the states to finally have a government that seemed reliable. The Real Revolution was more than the War of Independence. It began before the war with Britain and it lasted until after due to the fact that it was a revolution worth fighting for. So, this block shows people getting along and agreeing happily for the first time in a long time.

Acute Care Of Diverticulitis

Acute Care Of Diverticulitis On Thursday night February 25, 2010, DC, a 64 year old female Caucasian came to the emergency room complaining of chills, abdominal pain, vomiting x 2days and diarrhea x3days. DC is 5’6†³ and weighs 239 pounds. She stated that after eating dinner on Tuesday night she began to feel abdominal pain that worsened and then developed vomiting and diarrhea. DC’s pain ranged from 5/10-10/10 and complained of tenderness over her entire abdomen, that was worse midline. DC has a left brachial cephalic A/V fistula that has a palpable thrill and a good bruit. Upon being admitted to the Emergency Department DC’s vital signs were BP 136/79, T 97.9, HR 101, R16 and O2 sat 95% on room air. DC’s lung sounds were clear to auscultation and she denied being short of breath. Blood urea nitrogen (BUN) and creatinine were both elevated. An x-ray and a CT scan both showed evidence of a small bowel obstruction with perforation with evidence of diverticular disease of the colo n (see medical management for details). It was at this time that DC was transferred to E300. Primary Diagnosis and Priority Secondary Diagnosis The primary medical diagnosis is diverticulosis/diverticulitis, with a small bowel obstruction. The secondary diagnosis is chronic renal failure (CRF). Patient History DC has a history of hypertension, atrial fibrillation (AFib), end stage renal disease (ESRD), past peritoneal dialysis (2.5 years), and peritonitis. She has been on a Monday, Wednesday, Friday hemodialysis schedule for the past 2 years. PATHOPHYSIOLOGY OF THE PRIMARY DIAGNOSIS AND PRIORITY SECONDARY DIAGNOSIS Diverticula are pouch-like herniations of the mucosa through the muscular wall of the small intestine or colon. Diverticulosis is the presence of many diverticula in the wall of the intestine. Most people with diverticulosis have no symptoms and remain symptom free for a lifetime. Diverticulitis is used to describe when one or more of the diverticula become inflamed. Dive rticula occur most commonly in the sigmoid colon, although they may occur in any part of the small or large intestine. The musculature of the colon hpertrophies, thicken and becomes rigid, and herniation occurs through the colon wall. Diverticula occur at points of weakness in the intestinal wall, where blood vessels interrupt muscular continuity. The muscle weakness develops as part of the aging process (Ignatavicius & Workman, 2006). Diverticula usually cause few problems. If undigested food or bacteria become trapped in the diverticulum blood supply will diminish and bacteria invade the diverticulum. Diverticulitis occurs when the diverticulum perforates and a local absess forms (Ignatavicius & Workman, 2006). Diets with small amounts of fiber have been linked to the development of diverticula due to the fact that they cause less bulky stool and constipation. However fiber is not proven to be a preventative measure (uptodate.com). Only one of five people with diverticulitis will actually display symptoms (Ignatavicius & Workman, 2006). Exactly how diverticula become inflamed is not clear. One theory is that increased pressure in the colon can lead to breakdown of the wall of the diverticula leading to infection. Another theory is the openings of the diverticula may trap fecal matter, which can lead to infection. Or, an obstruction in the narrow opening of the diverticulum may reduce blood flow to the area which may lead to inflammation. In the past, medical professionals thought that nuts, seeds, popcorn and corn played a role in causing diverticulitis. However, recent research has found that these foods aren’t associated with an increased risk of diverticulitis (mayoclinic.com).

RATEOFDECOMPOSITIONOFHYDROGENPEROXIDE Lab Report

RATEOFDECOMPOSITIONOFHYDROGENPEROXIDE - Lab Report Example Therefore, hydrogen peroxide appears to exhibit a metastable characteristic in solution or its pure state (Egan and Nills, 2005). Oxygen evolution is rapid at room temperature and in concentrated solutions the released heat may increase the temperature so that an explosion occurs. On heating, hydrogen peroxide decomposes and it may be explosive. The stability of hydrogen peroxide at room temperature is attributed to the fact that the first step in its thermolysis involves the splitting of the molecule into hydroxide radicals whose formation demands much heat. Catalysts such as silver, gold, platinum, manganese dioxide act as heterogeneous catalysts whereas ions such as I-, IO-, OH-,Fe3+ or copper act as homogenous catalysts. Catalysis of hydrogen peroxide decomposition by iron ions is an important in redox catalysis. The steps in the process as demonstrated by Evgenil, Oleg and Gerts (2005), gives data on the mechanisms of redox catalysis. This decomposition is also important in processes in living organisms. The decomposition may be represented as below; 25 mL of the ten†volume hydrogen peroxide was dilute to about 200 ml with distilled water. A Dewar flask was rinsed with distilled water and then with a few mL of the dilute H2O2 solution. Hydrogen peroxide solution was added into the Dewar flask, and the solution temperature noted at a constant value. 10 ml of Fe3+(a) catalyst solution was added into the beaker while stirring gently. A stop watch was used to keep track of time. Thirty seconds after the addition of the catalyst, 10 mL aliquot of the reaction solution was pipetted and transferred into an Erlenmeyer flask containing 18 mL of 2 M H2SO4. The acid provides an acid medium for the titration and also quenches the decomposition reaction. 10 mL samples were draw from the reaction mixture at 5 min intervals and titrated with potassium permanganate. The titration reaction follows the

The Quality Movement Article Example | Topics and Well Written Essays - 500 words

The Quality Movement - Article Example Others define quality on bases of facilities in the hospital like vehicles (ambulance), scanning machines and other health care equipments (Hickey and Brosnan, 2012). In respect to MGH, quality is the ability and efforts made by professional to provide health care services to individuals with an aim of achieving the desired outcome through application of the current professional knowledge. MGH is determined to provide the combination of patient care services that optimise the health of the surrounding population. MGH is also determined to provide an effective, efficient care of high quality to the patients all the time (Massachusetts General Hospital, 2015). MGH monitors outcome by assessing the effects of the health care provided to patients and population. The hospital monitors the ability and efforts made to diagnose, treat and prevent health problems. MGH views the monitoring process as the bottom line since it gives an evaluation of the quality (Institute of Medicine, 2001). MGH performs condition specific approach in which professionals examines the outcome or end results of an individual in a certain diagnosis. The hospital also performs generic approach in which it monitors outcomes like patient satisfaction, mortality and change in status (Institute for Healthcare Improvement, 2011). Related Data in MGH is collected by use of questionnaires filled in by patients and members of public. The patients respond to questions about the services obtained in the hospital. The patients also rate the hospital’s service. The forms filled by patients are then checked by the department of research in order to understand the areas to improve and note the hospital’s weakness (Institute of Medicine, 2001). Technologically, MGH has advanced because it utilizes the use of new technology in service provision. The hospital fills patient’s data in computer unlike other hospital which uses hard copy papers